Loss Prevention Analyst

2 weeks ago


Addison, Texas, United States Heritage Grocers Group Full time
Job Title: Loss Prevention Analyst

At Heritage Grocers Group, we are committed to maintaining a safe and secure work environment for our employees and customers. As a Loss Prevention Analyst, you will play a critical role in ensuring the integrity of our operations and protecting our assets.

Key Responsibilities:
  • Monitor CCTV and access control systems in our offices, stores, warehouses, and Support Center to detect and prevent potential security threats.
  • Respond to incidents and alarms, and collaborate with local law enforcement and other stakeholders to resolve issues.
  • Conduct audits and investigations to identify areas for improvement and implement corrective actions.
  • Develop and maintain procedures for incident management and response.
  • Collaborate with other teams to ensure seamless integration of security measures and protocols.
Requirements:
  • Proven experience in a helpdesk or network support role, preferably in a 24/7 operational environment.
  • At least 1 year of experience in using CCTV systems.
  • Basic computer troubleshooting knowledge or A+ certification.
  • High school diploma/GED required or equivalent work experience.
  • Understanding of network and computer principles.
  • Familiarity with remote monitoring systems and ticketing tools.
Preferred Qualifications:
  • Bilingual (English/Spanish) highly desired.
  • Able to work overnight shift, 9pm to 6:30am.
Work Environment:

The work environment is typical of an office setting, with a focus on ensuring a safe and secure work environment.



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