Retail Sales Specialist

1 week ago


Temple, Pennsylvania, United States Community Aid Full time

Job Overview

Location
Reading, PA

Employment Type
Full-Time/Part-Time

Compensation
$15.00 Hourly

Job Sector
Retail

Position Summary

**STARTING WAGE $14.50/HR WITH INCREASE TO $15.00/HR AT 90 DAYS OF EMPLOYMENT

**COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES



ROLE OBJECTIVE:


The Retail Associate plays a crucial role in ensuring the efficient operation of the sales area, focusing on customer engagement, maintaining product displays, processing transactions, and adapting to the needs of the Retail Supervisor.

Our organizational culture emphasizes mutual support, respect, and professionalism, continuing our tradition of serving the community and our partners through collaboration and teamwork.


PRIMARY DUTIES:

  • Deliver outstanding customer service to guarantee a positive shopping experience.
  • Actively engage with customers to enhance their shopping experience and prevent theft.
  • Assist in product merchandising, restocking inventory, monitoring fitting rooms, and relocating merchandise as necessary.
  • Familiarize yourself with our product offerings, current promotions, and leverage opportunities to boost sales.
  • Maintain a tidy and organized workspace and ensure the overall cleanliness of the store.
  • Understand CommunityAid's sales strategies, including store layout and tagging systems.
  • Demonstrate flexibility and responsiveness to meet store demands, including addressing customer inquiries, assisting with store operations, and completing tasks assigned by Management.
  • Promptly report theft, customer issues, injuries, and unsafe conditions to Management.
  • Efficiently operate the cash register in line with company cash handling protocols.
  • Adhere to CommunityAid's Employee Handbook and comply with all established policies and directives from Management.

ESSENTIAL SKILLS:

  • Embody and promote CommunityAid's 12 Core Behaviors.
  • Exhibit strong customer service and interpersonal skills.
  • Maintain a positive demeanor.
  • Work professionally with customers, colleagues, and Management.
  • Ensure a clean, safe, and organized work environment.
  • Adapt to work both independently and collaboratively as needed.
  • Thrive in a fast-paced setting.
  • Pay attention to detail.
  • Exhibit flexibility to adapt to changing job roles as directed by Management.

Requirements

QUALIFICATIONS:

High School diploma or equivalent preferred.
Minimum of six months of experience in a customer-focused retail environment is advantageous.
Availability for flexible scheduling, including evenings and weekends.
Proficient in English communication skills.
Basic math abilities.
Commitment to consistent attendance and adherence to weekly hours expectations based on employment status (full-time/part-time/seasonal).

PHYSICAL DEMANDS:

Ability to frequently lift and carry 21 to 35 pounds.
Ability to occasionally lift up to 50 pounds.
Ability to push and pull up to 20 pounds.
Ability to stand for extended periods.

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