Merchandise Associate

2 days ago


Costa Mesa, California, United States TJ Maxx Full time
Job Summary

As a Merchandise Associate at TJ Maxx, you will play a vital role in delivering an exceptional customer experience. You will be responsible for engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Role model established customer experience practices with internal and external customers, supporting and embodying a positive store culture through honesty, integrity, and respect.
  • Merchandise Management: Accurately ring customer purchases/returns and count change back to customer according to established operating procedures, promoting credit and loyalty programs.
  • Store Maintenance: Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards, accurately processing and preparing merchandise for the sales floor.
  • Teamwork: Participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, able to work a flexible schedule to support business needs.
  • Communication and Organization: Possess strong communication and organizational skills with attention to detail, capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation, works effectively with peers and supervisors.
Benefits

TJ Maxx offers a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

This position has a starting pay range of $16.00 to $16.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.


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