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Shift Manager
2 months ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Long John Silver's. As a Shift Manager, you will be responsible for leading a team of Crew Members and ensuring the smooth operation of our restaurant during your shift.
Key Responsibilities- Guest Satisfaction
- Ensure that all guests receive exceptional service and have a positive dining experience.
- Solve customer complaints in a timely and professional manner.
- Team Management
- Lead and motivate a team of Crew Members to achieve sales and service goals.
- Assist with the recruitment and training of new Crew Members.
- Develop and implement strategies to improve team performance and productivity.
- Restaurant Operations
- Ensure that all restaurant operations are running smoothly and efficiently during your shift.
- Manage inventory, labor costs, and other restaurant expenses.
- Maintain a clean and safe working environment.
- Leadership
- Provide guidance and support to Crew Members to help them develop their skills and knowledge.
- Communicate effectively with the management team and other departments to ensure seamless operations.
- Education
- High School Diploma or Equivalent.
- Experience
- Minimum of 3 months experience as a Crew Member.
- Skills
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential requirements of the role.
- Work for several hours in a standing position.
- Talk and hear; Communicate with Crew members and guests.
- Handle, feel and reach with arms and hands.
- Sit, climb, and balance.
- Stoop, kneel, crouch, and crawl.
- Lift and move up to 50 pounds.
The work environment characteristics describe here are representative of those an employee could encounter while performing the duties and responsibilities of this role.
- Exposure to cooking fumes.
- Moderate noise level.
- Exposure to heat and hot cooking equipment.