Patient Support Advocate

2 weeks ago


Midland, Michigan, United States MyMichigan Health Full time
Responsibilities
  • Utilize motivational interviewing techniques to identify social risk factors that may be hindering patients from meeting their healthcare goals.
  • Link patients to community, behavioral, and medical resources needed to address social determinants of care and/or barriers to healthcare goals.
  • Coordinate medical appointments, assist patients in addressing barriers to medication regimen adherence, and maintain appropriate documentation of patient contact, referrals made, and services provided.

This position requires a high level of empathy, resourcefulness, and the ability to multitask and facilitate messages, complaints, and urgent calls as appropriate.



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