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Security Operations Manager

2 months ago

Nashville, Tennessee, United States Tiffany & Co. Full time
Job Summary

As a Branch Security Officer at Tiffany & Co., you will play a critical role in ensuring the security and success of our store. This position requires a unique blend of security expertise and customer service skills, as you will be responsible for providing exceptional security and operations support to drive sales and service.

Key Responsibilities
  • Security and Operations: Provide exceptional security and operations support to drive sales and service. Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
  • Customer Service: Elevate in-store experience consistently delivering memorable moments. Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey).
  • Store Operations: Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
Requirements
  • High School Diploma.
  • Basic computer skills.
  • Ability to work retail store hours as necessary, including nights, weekends, and holidays.
  • Must have authorization to work in the United States or in the country where the position is based.
Preferred Qualifications
  • Experience in a retail/security environment.
  • 1 year prior experience in a security-related position.