Pharmacy Professional

4 weeks ago


Redlands, California, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Professional to join our team at Walgreens. As a Pharmacy Professional, you will be responsible for providing exceptional customer service, ensuring the proper compounding, dispensation, review, and verification of prescribed medications, and supporting the efficient workflow of the pharmacy.

Key Responsibilities
  • Customer Experience
    • Engage with customers and patients by greeting them and offering assistance with products and services.
    • Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
    • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
    • Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services.
  • Operations
    • Counsel patients and answer their questions regarding the usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical providers as needed.
    • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
    • Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
    • Assist the pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy.
    • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
  • People & Performance Management
    • Assist the Pharmacy Manager with staff hiring and training.
    • Reinforce the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
  • Training & Personal Development
    • Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications.
    • Obtain necessary certifications, education credits, and training as required by the Company.
    • Seek professional development by monitoring one's performance, soliciting constructive feedback, and leveraging pharmacy manager and store manager as mentor and coach.
Requirements
  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willingness to become an immunizer within 90 days of hire.

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