Customer Experience Leadership Position

3 weeks ago


Chester, Maryland, United States Chick-fil-A Full time

Estimated Salary:$80,000 - $100,000 per year, depending on experience

About the Job: As an Operations Director, you will be responsible for developing and implementing operational policies and procedures that ensure the highest level of customer service and food quality. Key responsibilities include drive-thru execution, managing food and labor costs, collaborating with the marketing team, ensuring health and safety compliance, and working with the Operator to develop long-term strategic plans.



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