Warehouse Associate

2 weeks ago

Irving, Texas, United States AHF LLC Full time
Job Description

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning flooring design, innovation, product development, manufacturing, and service, we improve the quality of people's lives through great products and a deep commitment to outstanding customer service.

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support.

Key Responsibilities:

  • Process, package, and ship orders accurately and on a timely manner.
  • Organize stocks and maintain inventory and supply.
  • Must be able to accurately examine incoming and outgoing shipments to vendors, customers, and etc.
  • Receiving and unloading shipping containers.
  • Restocking shelves by forklift, man lift, or by hand. Stocking pallets. Use ladders while carrying materials to restock shelves.
  • Maintaining a clean work environment.
  • Assisting with Inventory Control, as needed.
  • Check, verify, and fill customer invoices in the system.
  • Have an energetic, outgoing, and friendly manner.
  • Abide by all company safety and hygiene regulations.
  • Be willing to learn new tasks and responsibilities and must be able to adapt to change.
  • Take initiative, and work well with minimal supervision.
  • Ensure all customers receive excellent customer service.
  • Ability to solve customer problems with shipments and orders.
  • Process customer orders accurately.
  • Update order status for customers.
  • Maintain the open order, PO's, quote reports.
  • Schedule delivery and reminder calls.
  • Call customers to communicate order status and ETA's quickly.
  • Complete projects or assignments as delegated by the manager or supervisor.
  • Back up for other positions within the customer service department when needed.
  • Keeps products organized and inventory rotated as necessary.
  • Processes paperwork necessary for transferring inventory to maintain proper inventory documentation.

Requirements:

  • Must be able to successfully complete and pass a background check, employment verification, and drug screening.
  • Positive and verifiable work history.
  • High school diploma or general education degree (GED).
  • 1 year of experience in a related environment or equivalent training and/or education.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, SOP, and standard work.
  • Must possess shift and schedule flexibility of regular time (any shift that may include off-hours and/or weekends), and overtime, as needed.
  • Must agree to follow safety guidelines and wear applicable safety equipment, e.g., safety glasses, side shields, approved safety shoes, and other PPE as needed.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's; ability to use a calculator; ability to perform these operations using units of weight measurement, volume, and distance.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence; able to communicate effectively and function in a team-based environment; ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
  • Strong problem-solving skills.
  • Positive attitude and strong work ethic.
  • Good interpersonal skills in dealing with employees.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Demands:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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