Patient Dining Associate

2 weeks ago

Novi, Michigan, United States Compass Group Careers Full time
Job Title: Patient Dining Associate

We are seeking a Patient Dining Associate to join our team at Compass Group Careers. As a Patient Dining Associate, you will play a vital role in providing exceptional patient care and ensuring the highest level of satisfaction for our patients.

Job Summary:

The Patient Dining Associate is responsible for assisting patients with menu selections, assembling and delivering meal trays, and retrieving trays from patient rooms. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Assist patients with menu selections and ensure that their orders comply with their nutritional requirements or restrictions.
  • Work with the caregiving team to determine menu alternatives for patients with food allergies and sensitivities, cultural, ethnic, and religious preferences, or when a patient inquires about additional selections.
  • Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
  • Comply with regulator agency standards, including federal, state, and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations, and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets, or have a specific calorie count to manage.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
  • Complete all daily, weekly, or monthly reports as outlined in the Morrison Healthcare policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations, as well as department sanitation procedures.
Requirements:
  • Ability to read, write, and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
What We Offer:

As a Patient Dining Associate with Compass Group Careers, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to providing a work environment that is safe, inclusive, and respectful of all employees.

Apply today to join our team and become a part of our mission to serve up hospitality, for patients, their families, and visitors at Ascension Health hospitals throughout the U.S.

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