Patient Services Representative

6 days ago


Wake Forest, North Carolina, United States PreservEndo Full time
About Us

PreservEndo is a trusted endodontic practice serving the Wake Forest community and beyond. We prioritize preserving our patients' oral health with compassionate and high-quality care, creating a welcoming environment that puts patients at ease.

Job Summary:

We are seeking a skilled Patient Care Coordinator to join our team, who will play a vital role in ensuring a positive experience for our patients from initial contact to check-out. As the first point of contact, you will be responsible for scheduling appointments, managing patient records, and discussing treatment plans and insurance details.

Key Responsibilities:

  • Serve as the primary point of contact for patients, responding promptly to phone inquiries and addressing their needs with professionalism.
  • Schedule appointments accurately and efficiently, ensuring seamless communication between patients and providers.
  • Discuss treatment plans and insurance coverage with patients, addressing their concerns and questions.
  • Process payments securely and transparently, maintaining confidentiality and adhering to policies.
  • Maintain up-to-date patient records, including radiographs and paperwork, to ensure informed care decisions.

Benefits:

  • A competitive salary of around $45,000 per year, plus comprehensive benefits.
  • Opportunities for professional growth and development within our practice.
  • A supportive work environment with a focus on teamwork and collaboration.


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