Security Officer

5 days ago

Kansas City, Missouri, United States Caesars Entertainment Full time
Job Title: Security Drop Officer

At Caesars Entertainment, we are committed to providing a safe and secure environment for our guests and employees. As a Security Drop Officer, you will play a critical role in ensuring the integrity of our drop process and maintaining a high level of customer service.

Key Responsibilities:
  • Escort the drop team throughout the casino to maintain Missouri Gaming Commission's regulations.
  • Provide superior service to Harrah's guests by seeking out opportunities to be of service and maintaining highly visible patrols to insure a safe gaming experience.
  • Assure quality support to other departments so that they may serve guests more effectively.
  • Maintain public order, enforce safety rules, protect property and assets, and investigate disturbances in the hotel and casino.
  • Secure the drop zones and move guests as needed from the drop zone.
  • Make notifications to surveillance and MGC as needed.
Requirements:
  • High school graduate or equivalent.
  • 2 years minimum working experience in the security or police field.
  • Ability to stand for long periods of times.
  • Effective communication (written and verbal).
  • Previous experience working with people.
Physical Requirements:
  • Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees.
  • Able to physically restrain adults in excess of 200 pounds.
  • Able to respond calmly in crisis and stressful situations.
  • Able to work independently.
  • Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs.
  • Must be able to lift and carry up to 60 pounds.
  • Must be able to push or pull up to 150 pounds.
  • Able to respond to visual and aural cues.
  • Able to speak, read and understand English.
  • Able to see and also remember the specific details of incidents and persons.
  • Must be able to make rational decisions when handling guests and employees.
  • Ability to tolerate area's containing secondary smoke.
  • Must be able to lift above the head occasionally.
  • Must be able to work in a smoke environment.
  • Able to write legible to provide accurate report documentation.
Licensing and Certification:

Employees are required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee. All subsequent renewals for the license are paid by Harrah's Kansas City.

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