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Field Service Technician

2 months ago

Kingston, Pennsylvania, United States DISH Full time
Job Summary

We are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.

Key Responsibilities
  • Install and configure DISH TV and smart home systems in customers' homes
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Work independently and as part of a team to achieve sales and customer satisfaction goals
  • Stay up-to-date with the latest technology and product offerings to provide expert advice to customers
  • Meet or exceed sales and customer satisfaction targets
Requirements
  • High school diploma or equivalent required; technical degree or certification a plus
  • 1-2 years of experience in a customer-facing role, preferably in the technology or home services industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction targets
  • Valid driver's license and a clean driving record
What We Offer
  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Comprehensive training program to ensure success in the role
  • Flexible scheduling and opportunities for overtime
  • Medical, dental, and vision insurance
  • 401(k) plan with company match