Retail Sales Associate
3 weeks ago
As a Retail Sales Associate at Talbots, you will be responsible for providing exceptional customer service and building strong relationships with our clients. You will work closely with the management team to drive store business and support the sales team in achieving sales and service metrics.
Key Responsibilities
• Provide an exceptional customer service experience that promotes the product and builds brand relationships.
• Take an active role in assisting the management team to build store business.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
• Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
• Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.
About Talbots
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer
• Growth opportunities to develop your skills and advance your career.
• Incentive opportunities to recognize and reward your achievements.
• Generous merchandise discounts to help you look and feel your best.
• Other perks including referral incentives, discounts on travel, shopping, concerts and more.
What We Value
• We Win as a team and are dedicated to ensuring and applauding each other's success.
• We Encourage creativity, innovation and smart risk-taking.
• We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
• We Act with integrity, transparency, candor, and respect.
• We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
• We Embrace community by bringing positive change to those we live and work in.
Who We Are Looking For
We are looking for individuals who are passionate about fashion, customer service and building strong relationships. You should be able to work cooperatively in a diverse work environment, have strong organizational skills and the ability to multi-task in a fast-paced environment. You should also be able to work a flexible schedule including evenings, weekends and holidays.
How to Apply
If you are a motivated and enthusiastic individual who is passionate about fashion and customer service, we encourage you to apply for this exciting opportunity. Please submit your application and we will review it carefully. We look forward to hearing from you.
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