Teller I Position
4 weeks ago
At Southside Bank, we are seeking a highly skilled and motivated Teller I to join our team. As a Teller I, you will be responsible for providing exceptional customer service and handling various banking transactions with accuracy and efficiency.
Key Responsibilities:
- Process transactions such as deposits, withdrawals, and cashing checks.
- Provide teller services, including completing change orders and utilizing knowledge and judgment to assure the validity of transactions processed.
- Maintain a professional appearance and behavior, adhering to Southside Bank's standards.
- Meet or exceed operational and sales goals, including balancing and attendance.
- Complete customer thank you calls and follow up on problem resolution as directed by management.
- Know and explain the products and services offered by the Bank to customers.
- Recognize and respond to customer needs, directing them to other Southside departments as necessary.
- Maintain the security and confidentiality of pertinent information and records.
Requirements:
- High School Graduate or equivalent required.
- Minimum 6 months cash handling or customer service experience preferred.
- Proficient in typing, 10-key calculator, and data entry.
- Excellent oral and written communication skills.
- Completion of Southside Bank's instructor-led classes, including New Employee Orientation, Teller Training, Teller Advanced, and Professional Teller.
Working Conditions:
- Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
- Moderate noise level.
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