Teller I Position

4 weeks ago


Flint, Texas, United States Southside Bank Full time
Job Description

At Southside Bank, we are seeking a highly skilled and motivated Teller I to join our team. As a Teller I, you will be responsible for providing exceptional customer service and handling various banking transactions with accuracy and efficiency.

Key Responsibilities:

  • Process transactions such as deposits, withdrawals, and cashing checks.
  • Provide teller services, including completing change orders and utilizing knowledge and judgment to assure the validity of transactions processed.
  • Maintain a professional appearance and behavior, adhering to Southside Bank's standards.
  • Meet or exceed operational and sales goals, including balancing and attendance.
  • Complete customer thank you calls and follow up on problem resolution as directed by management.
  • Know and explain the products and services offered by the Bank to customers.
  • Recognize and respond to customer needs, directing them to other Southside departments as necessary.
  • Maintain the security and confidentiality of pertinent information and records.

Requirements:

  • High School Graduate or equivalent required.
  • Minimum 6 months cash handling or customer service experience preferred.
  • Proficient in typing, 10-key calculator, and data entry.
  • Excellent oral and written communication skills.
  • Completion of Southside Bank's instructor-led classes, including New Employee Orientation, Teller Training, Teller Advanced, and Professional Teller.

Working Conditions:

  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
  • Moderate noise level.

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