Marketing Operations Coordinator

6 days ago


Atlanta, Georgia, United States Norfolk Southern Full time

Job Summary

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We are seeking a highly organized and proactive Executive Administrative Support professional to assist the EVP CMO in managing their daily operations. This role requires exceptional time management, communication skills, and the ability to coordinate complex schedules, support key Marketing projects, and maintain high levels of professionalism.

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About Us

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Norfolk Southern is a leading transportation provider committed to delivering excellent service and quality products to our customers. Our team is dedicated to achieving excellence in everything we do.

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Key Responsibilities

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• Efficiently manage the EVP CMO's complex calendar, including scheduling meetings, coordinating travel, and handling logistics for marketing events.\
\\- Prepare, organize, and format documents, presentations, and reports for Marketing meetings, initiatives, and business reviews.\
\\- Handle expense reports, travel arrangements, and other routine administrative tasks to maintain operational efficiency.\
\\- Coordinate and schedule internal and external meetings, conferences, and other marketing-related activities, ensuring optimal use of time and resources.\
\\- Monitor and track communication, ensuring timely follow-ups and that deliverables are met.\
\\- Proactively address and resolve day-to-day administrative challenges, maintaining smooth operations across the department.

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Strategic Support

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• Represent Norfolk Southern and the Marketing division by interacting professionally with customers, executives, and stakeholders.\
\\- Assist in the execution of Marketing initiatives, supporting project management, and tracking deliverables to ensure successful completion.\
\\- Collaborate with the EVP CMO in organizing and coordinating Marketing customer events and key initiatives.\
\\- Support in tracking project timelines and milestones, ensuring all initiatives are progressing on schedule.\
\\- Act as a liaison between the Marketing department and other divisions to ensure effective communication on strategic projects and initiatives.

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Time and Task Management

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• Help manage the EVP CMO's schedule to ensure both leaders are well-prepared for meetings and commitments.\
\\- Ensure alignment of Marketing priorities with the division's strategic objectives, addressing critical tasks and milestones in a timely manner.\
\\- Anticipate the administrative needs of the EVP CMO, taking initiative to solve problems and ensure smooth daily operations.



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