Volunteer Program Coordinator

4 weeks ago


Geneva, Illinois, United States Northern Illinois Food Full time
Job Summary

We are seeking a highly motivated and organized Volunteer Program Coordinator to join our team at Northern Illinois Food Bank. This part-time position will play a critical role in implementing our strategic direction and ensuring operational success through effective volunteer management.

The Volunteer Program Coordinator will be responsible for recruiting, scheduling, and coordinating volunteers for all Food Bank opportunities. This includes running orientations at the Geneva Center and assisting the Volunteer Manager with appreciation activities to ensure a premier volunteer experience for all.

This role will also involve communicating the impact volunteers have on our mission while supporting critical operations support volunteers provide in service to neighbors in need in Northern Illinois.

Key Responsibilities
  • Recruit, schedule, and coordinate volunteers for all Food Bank opportunities
  • Run orientations at the Geneva Center and assist with appreciation activities
  • Communicate the impact volunteers have on our mission
  • Support critical operations support volunteers provide in service to neighbors in need
  • Contribute to the growth of the volunteer program
  • Manage volunteer registration system to ensure accuracy of contact information, volunteer hours, and shift registrations
  • Attend community tabling events to encourage volunteerism as a representative of Northern Illinois Food Bank
  • Travel up to 5% of the time to other Food Bank locations
Requirements
  • 2 years of relevant work experience in volunteer management, customer service, or an administrative role
  • Exceptional people skills and a passion for volunteerism
  • Demonstrated planning and implementation skills, customer service experience
  • Excellent organizational and time management skills with demonstrated ability to successfully multi-task
  • Ability to pay close attention to details, coordinate multiple tasks simultaneously, and set priorities to meet deadlines
  • Initiative-taker / works independently with minimal supervision
  • Ability to work in a collaborative environment and contribute to the function of the team
  • Ability to effectively present information and respond to questions from groups of volunteers, the general public, and staff
  • Proficient in Microsoft Suite, i.e. (Outlook, Word, PowerPoint, Excel, Google Docs, etc.)
  • Flexibility to attend evening and/or weekend events several times a year
Work Environment and Hours
  • This is a part-time position working 22 hours weekly
  • The position is on-site only, and it does not have an option for remote work
  • Maintain a flexible work schedule to meet the demands of the position
  • Regularly work one evening a week and two Saturday mornings a month
  • Fast-paced and deadline-oriented
  • Ability to work with others, both verbally and face-to-face
  • Frequent use of computer and software systems
Benefits
  • Health insurance (medical, pharmacy, dental, and vision plans)
  • Matching 401(k)
  • Paid-time off
  • Professional development opportunities
  • Employee events

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