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Clinical Support Specialist

2 months ago

Genoa City, Wisconsin, United States Eventus WholeHealth Full time
About the Role

Eventus WholeHealth is seeking a highly skilled Clinical Support Specialist to join our team. As a Clinical Support Specialist, you will play a critical role in enhancing the performance of our clinical care team by supporting and facilitating clinical services with our assigned providers.

Key Responsibilities
  • Provider Support: Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
  • Facilitate Patient Management: Serve as a buffer between provider and families/staff to facilitate proper patient management.
  • Documentation and Scheduling: Document appropriate encounter and time for CCM and BHI services, update scheduling rosters daily to ensure accuracy, and send schedules timely.
  • Facility Support: Share patient schedules with key facility staff as needed, assist with triage needs as directed by assigned provider, and ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
  • Patient Support: Maintain patient confidentiality at all times, check all forms of communication several times daily to ensure patient needs are met, and inform patient and family of recent visits, new orders, and defer to provider when needed.
Requirements
  • Education: High School Diploma or equivalency.
  • Certifications: Certified Medical Assistant degree a plus.
  • Skills: Typing speed of 45wpm or greater, medical scribing experience preferred.
  • Travel: Expected to travel up to 1 hour from home address.
About Eventus WholeHealth

Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our comprehensive, evidence-based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties.