NorthHill Technology Resources Security Clearance Analyst
2 weeks ago
Job Title: Customer Support Analyst with Security Clearance
NorthHill Technology Resources is seeking a highly skilled and motivated Customer Support Analyst to join our team. The ideal candidate will have a strong background in providing expert-level support to customers, resolving complex issues, and collaborating with government and contractor personnel.
Key Responsibilities:
- Provide end-user support and liaise with management on system-related matters
- Develop and troubleshoot SQL queries
- Ensure smooth transaction processing
- Collaborate closely with the program management office team to facilitate end-of-fiscal-year activities
- Document all support activities, including resolutions, for future reference and knowledge sharing
Requirements:
- U.S. citizenship
- Current TS/SCI security clearance
- Current CI Polygraph or eligibility to obtain CI Polygraph
- Proficiency in providing Tier 2-3 Service Desk support
- Excellent communication abilities
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Reston, Virginia, United States NorthHill Technology Full timeWe are seeking an experienced Customer Support Analyst to join our team at NorthHill Technology Resources. The successful candidate will have a strong background in providing expert-level support to customers, resolving complex issues, and collaborating with government and contractor personnel.Main Responsibilities:Provide end-user support and liaise with...
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