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Banking Professional

2 months ago

Altamonte Springs, Florida, United States Third Federal Savings and Loan Association Full time
{"title": "Personal Banker/Customer Service Representative III", "description": "Job Summary

At Third Federal, we're committed to helping our customers achieve financial security and stability. As a Personal Banker/Customer Service Representative III, you'll play a key role in delivering exceptional customer service and helping our customers achieve their financial goals.

Key Responsibilities
  • Assist customers with banking transactions, including opening depository accounts and taking Equity Line/loan applications.
  • Resolve customer issues and provide proactive support to ensure customer satisfaction.
  • Work in a team environment to achieve sales and service goals.
  • Develop and maintain strong relationships with customers to drive business growth and retention.
Requirements
  • 6 months of recent Retail Bank Teller experience.
  • 2 years of recent experience working in a retail branch banking location on the platform with new account openings, Equity loan applications, and resolving customer issues.
  • Conventional first mortgage experience is a plus.
  • Outstanding customer service skills, including professional grammar and demeanor, as well as positive, proactive, and friendly interpersonal skills.
  • The successful candidate will work in all areas of the branch.
  • High School graduate or equivalent.
What We Offer

We offer a competitive salary, comprehensive benefits package, and career growth opportunities. Our team is dedicated to helping our customers achieve financial security and stability, and we're looking for talented individuals to join us in this mission.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification, or sexual orientation, disability, protected veteran status, or any other classification protected under law.

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