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Child Welfare Support Specialist
2 months ago
CHILD WELFARE SUPPORT SPECIALIST
JOB LOCATION:Offices are situated across various locations.
POSITION DETAILS:Salary:
Grade: 14
At the Arizona Department of Child Safety ("DCS"), we pride ourselves on being "compassionate advocates". Our mission is to safeguard children, reunite families, and create secure living conditions while minimizing trauma. We stand as a vital support system for our communities, dedicated to making a positive impact every day.
Joining DCS as a Child Welfare Support Specialist can be a transformative experience for those passionate about aiding children and families.
Together, we can create meaningful change through our service.
Employees who excel as Support Specialists for four years may qualify for advancement to a DCS Specialist Trainee Position.
ROLE OF A CHILD WELFARE SUPPORT SPECIALIST:A DCS Support Specialist operates in the field, collaborating closely with the case management team to deliver various services to families and children involved in social service programs. A typical day may include:
Overseeing visitation sessions between clients (parents and children) Assisting DCS Case Managers with documentation, disclosures, and case notes Inputting case notes into the electronic Case Management System Transporting children to appointments as required Aiding clients with application processes as necessary Participating in meetings and client hearings as requestedFlexibility in work hours may be necessary, including overtime, weekends, and holidays.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:Knowledge of:
Computer systems and software (Microsoft Office Suite), mobile technology, digital scheduling tools (Outlook), and video conferencing platforms (Microsoft Teams).
Skills in:
Building and maintaining interpersonal relationships; performing clerical tasks such as data entry and filing; effective verbal and written communication; gathering and analyzing information; demonstrating professional conduct with clients; managing time efficiently and multitasking; and observing details.
Abilities to:
Acquire knowledge of human and social services; understand and comply with relevant State, Federal, and local regulations, as well as DCS policies; adhere to casework principles; comprehend and follow complex written and verbal instructions; organize information logically; prepare accurate written reports; actively listen and provide supportive engagement to clients; and obtain and maintain CPR Certification.
REQUIREMENTS TO BECOME A SUPPORT SPECIALIST: High school diploma or GED Valid driver's license issued by the state. Level one Fingerprint Clearance card - Arizona. Candidates operating a vehicle for State business must possess a current, valid driver's license and complete all necessary training, passing required checks. The license must be valid and not suspended or revoked. Employees driving for State business are subject to driving record checks and must maintain acceptable driving records. Selected candidates must successfully pass a written examination, background check, Motor Vehicle Report check, and DCS Center Registry check. If driving is essential to the role, the following requirements apply: All newly hired State employees must complete the Electronic Employment Eligibility Verification Program (E-Verify). BENEFITS AND PERKS OFFERED BY THE STATE OF ARIZONA: Paid sick leave Paid annual leave Ten paid holidays each year Health, dental, and vision insurance Flexible Spending Account Health Savings Account Arizona State Retirement System Savings (ASRS) Life insurance for employees and dependents Long-term and short-term disability insurance Deferred compensation plans Wellness incentive program Employee discount program for education and services Education Savings – AZ529 Employee Assistance ProgramBi-Lingual Stipend
DCS provides a Bi-Lingual Stipend for eligible employees who successfully complete a language proficiency assessment, offering a $500 annual stipend paid in increments.
If you excel in your field, you can work anywhere. If you are the best, consider joining DCS.
