CNC Field Service Technician

2 weeks ago


Houston, Texas, United States Revel Staffing Full time
Position Overview:

A leading innovator in the machine tool industry is seeking a skilled Field Service Engineer to provide technical support for the installation, repair, and maintenance of CNC machinery and systems. This role involves post-sales technical support, including troubleshooting, maintenance, and operational training for customers in the Northwest region.

Key Responsibilities:
  • Provide technical support for the installation, repair, and maintenance of CNC equipment and peripherals.
  • Plan and coordinate activities related to equipment installation, repair, and upgrades.
  • Investigate and resolve customer-reported technical issues and identify ways to prevent future problems.
  • Analyze data to determine the root cause of issues and perform or recommend repairs, upgrades, or corrective actions.
  • Collaborate with management and factory engineers to improve equipment performance and customer satisfaction.
  • Work independently or as part of a team to coordinate work activities and manage priorities.
Qualifications:
  • Bachelor's degree in engineering (electrical, mechanical, or engineering technology).
  • 2-5 years of experience in a machine tool company.
  • Knowledge of Fanuc machines and CNC systems.
  • Familiarity with PLC systems and diagrams.
  • Ability to operate forklift trucks and manual lifting equipment.
  • Proficiency in Microsoft Office.
  • Willingness to travel 30%-50% for on-site work.
Benefits:
  • Competitive salary based on experience.
  • 401(k) plan.
  • Health, vision, and dental insurance.
  • Life insurance and short-term disability coverage.
  • Paid time off (vacation, sick days, and holidays).
  • Employee referral program.

This is an exciting opportunity to join a dynamic team that is dedicated to innovation, customer satisfaction, and shaping the future of machine tool technology.



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