CNC Field Service Technician
2 weeks ago
A leading innovator in the machine tool industry is seeking a skilled Field Service Engineer to provide technical support for the installation, repair, and maintenance of CNC machinery and systems. This role involves post-sales technical support, including troubleshooting, maintenance, and operational training for customers in the Northwest region.
Key Responsibilities:- Provide technical support for the installation, repair, and maintenance of CNC equipment and peripherals.
- Plan and coordinate activities related to equipment installation, repair, and upgrades.
- Investigate and resolve customer-reported technical issues and identify ways to prevent future problems.
- Analyze data to determine the root cause of issues and perform or recommend repairs, upgrades, or corrective actions.
- Collaborate with management and factory engineers to improve equipment performance and customer satisfaction.
- Work independently or as part of a team to coordinate work activities and manage priorities.
- Bachelor's degree in engineering (electrical, mechanical, or engineering technology).
- 2-5 years of experience in a machine tool company.
- Knowledge of Fanuc machines and CNC systems.
- Familiarity with PLC systems and diagrams.
- Ability to operate forklift trucks and manual lifting equipment.
- Proficiency in Microsoft Office.
- Willingness to travel 30%-50% for on-site work.
- Competitive salary based on experience.
- 401(k) plan.
- Health, vision, and dental insurance.
- Life insurance and short-term disability coverage.
- Paid time off (vacation, sick days, and holidays).
- Employee referral program.
This is an exciting opportunity to join a dynamic team that is dedicated to innovation, customer satisfaction, and shaping the future of machine tool technology.
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