Customer Service Expert

3 weeks ago


Orrville, Ohio, United States BellStores Inc Full time
About the Role

We are looking for a skilled and dedicated individual to join our team as a Customer Service Expert - Retail. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Deliver exceptional customer service by being responsive, attentive, and knowledgeable about products and services.
  • Process transactions accurately and efficiently while maintaining a high level of customer satisfaction.
  • Maintain a clean and organized store environment by restocking merchandise, sweeping floors, and performing other tasks as needed.
Requirements
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Reliable transportation and phone communication.
Physical Demands
  • Standing for extended periods (90% of work shift).
  • Lifting up to 40 pounds for stocking shelves, coolers, and back room tasks.
  • Reaching above head for cigarette racks and storage shelves.
  • Bending daily for down and side-to-side movements.

Estimated salary: $13.25 hourly.



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