Banquet Server

4 weeks ago


Stevenson, United States Pyramid Global Hospitality Full time
Job Summary

We are seeking a skilled and enthusiastic Banquet Server to join our team at Pyramid Global Hospitality. As a Banquet Server, you will play a vital role in ensuring the success of our events and functions.

Key Responsibilities
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
  • Always maintain positive guest relations.
  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
  • Complete pre-function side work.
  • Greet guests as they arrive and assist them with seating at tables.
  • Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements.
  • Clear each course following procedures.
  • Remove all tabletop items, linen and equipment from the function room as designated by function requirements.
  • Set up, monitor, refresh and breakdown coffee breaks, receptions, and buffet tables for specified functions according to group requirements.
  • Complete closing side duties.
Requirements
  • Has or is willing to obtain a Washington state food handlers' card.
  • Has or is willing to obtain a M.A.S.T Certification.
  • Able to demonstrate and maintain consistent and efficient performance.
  • Able to accomplish projects in a timely manner.
  • Ability to communicate effectively verbally and in writing.
Compensation and Benefits

We offer a competitive hourly rate of $17.00, plus a tip pool. Additionally, we provide a range of benefits, including paid time off, paid sick time, medical, dental, and vision coverage, HSA/FSA accounts, employer-paid group life and ADD insurance, and a 401(k) plan with company match.

We also offer a range of perks, including a hot free meal daily, free golf, mini golf, and disk golf for you and one guest, free access to the fitness center, pool, and hot tubs for you and one guest, discounts on food, retail, and spa, and discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio.


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