Service Desk Manager

3 weeks ago


Parkersburg, West Virginia, United States REO Logistics INC Full time

We are seeking a highly motivated Service Desk Manager to join our team at REO Logistics INC in Parkersburg, WV. In this role, you will be responsible for providing technical support to internal stakeholders and ensuring that all service desk tickets are resolved in a timely manner.

The ideal candidate will have three to five years of experience in a similar role and be proficient in SAP or similar inventory management systems. They will also possess excellent problem-solving skills, the ability to multitask, and strong communication skills.

The estimated salary for this position is $15.50 per hour, plus bonus potential based on performance. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

In this role, you will:

  • Provide technical support to internal stakeholders via phone, email, or chat.
  • Resolve service desk tickets in a timely manner and ensure high levels of customer satisfaction.
  • Develop and implement processes to improve service desk efficiency and effectiveness.


  • Parkersburg, West Virginia, United States Internal Revenue Service Full time

    Job Summary">This position plays a critical role in the Internal Revenue Service's Taxpayer Advocate Service (TAS), which serves as an independent voice for taxpayers within the IRS. The Intake Advocate is responsible for managing incoming telephone call traffic and customer inquiries, providing exceptional customer service, and ensuring that taxpayer issues...


  • Parkersburg, West Virginia, United States Sevita Full time

    We are seeking a highly motivated Community Service Manager to join our team at Sevita, a leading provider of home and community-based specialized healthcare services. This role is critical to our success in delivering high-quality care to individuals with intellectual and developmental disabilities.Job Summary:Manage the day-to-day operations of one to four...


  • Parkersburg, West Virginia, United States Sanitary Linen Service, Inc. Full time

    About the RoleWe are looking for an experienced Management and Leadership Position to join our team at Sanitary Linen Service, Inc.The successful candidate will have a strong background in management and leadership, with experience in supervising staff and overseeing multiple departments.As a Management and Leadership Position, you will be responsible for...


  • Parkersburg, West Virginia, United States Sevita Full time

    About SevitaFor over 50 years, we've been committed to providing people with quality services and individualized supports that lead to growth and independence.As a Program Director, you'll be part of a team that innovates and enhances care for individuals with complex needs.Manage the implementation of program planning, monitoring service delivery, and...


  • Parkersburg, West Virginia, United States Sevita Full time

    We are seeking an experienced Director of Community Services to join our team at Sevita, a leading provider of home and community-based specialized healthcare. In this role, you will oversee the delivery of high-quality services to individuals with intellectual and developmental disabilities.The successful candidate will have a strong background in program...


  • Parkersburg, West Virginia, United States Applied ABC Full time

    Job Title: Behavioral Services Director Company Overview: At Applied ABC, we pride ourselves on delivering exceptional ABA services that empower individuals with autism and other developmental disabilities to reach their full potential. Our team of dedicated professionals is committed to creating a supportive and inclusive environment that fosters growth and...


  • Parkersburg, West Virginia, United States REO Logistics INC Full time

    At REO Logistics INC, we are seeking a highly skilled Customer Service Representative to join our team. This is a dynamic role that requires strong communication and problem-solving skills.The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.This job involves maximizing company profitability while providing...


  • Parkersburg, West Virginia, United States UNION TRADES FEDERAL CREDIT UNION Full time

    Are you a motivated and detail-oriented individual looking for a part-time opportunity? UNION TRADES FEDERAL CREDIT UNION has a Financial Service Representative position available for the right candidate.In this role, you will work 38 hours per week, including Saturdays, managing cash transactions and providing excellent customer service. You must have at...


  • Parkersburg, West Virginia, United States REO Logistics INC Full time

    Job Title: Customer Account SpecialistAbout the RoleWe are seeking a highly skilled Customer Account Specialist to join our team at REO Logistics INC. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.The ideal candidate will have excellent...


  • Parkersburg, West Virginia, United States Sanitary Linen Service, Inc. Full time

    Sanitary Linen Service, Inc. is a family-owned and professionally managed company serving customers since 1934. Our Business Unit Director position offers a unique opportunity to lead our standalone business units, providing exceptional customer service and driving growth.About the RoleThis leadership position requires strong management skills, including...


  • Parkersburg, West Virginia, United States Mass Markets Full time

    We are hiring a Service Experience Specialist to provide top-notch service to our clients. In this role, you will be responsible for handling customer inquiries, resolving issues, and escalating complex problems to management as needed. You will also be expected to document all interactions and maintain accurate records.If you have a knack for...


  • Parkersburg, West Virginia, United States MCI Military Recruitment Full time

    About the Job:This role is perfect for those who enjoy interacting with customers and providing top-notch support. As a Customer Service Representative, you will be the face of our company, helping customers with their inquiries and resolving any issues they may have.Responsibilities:Assist customers with new account setup, questions, and concernsProcess...


  • Parkersburg, West Virginia, United States O'Reilly Automotive Full time

    Key ResponsibilitiesThe successful candidate will have the opportunity to demonstrate their skills in delivering excellent customer service, maintaining inventory control, and supporting management. With a focus on providing a positive customer experience, this role is ideal for those who are passionate about the automotive industry.

  • Operations Manager

    3 weeks ago


    Parkersburg, West Virginia, United States Village Caregiving - Parkersburg Full time

    About Village Caregiving - ParkersburgWe are a dynamic organization dedicated to delivering exceptional caregiving services to our community. As we continue to grow and expand our services, we are seeking an experienced Director of Operations to join our team.Compensation$45,000 to $55,000 per year, plus benefits including health insurance, flexible...


  • Parkersburg, West Virginia, United States Software Galaxy Systems, LLC Full time

    We are searching for a skilled Service Delivery Specialist to join our team at Software Galaxy Systems, LLC. In this role, you will be responsible for delivering exceptional service to our customers through inbound calls, ensuring that their needs are met and exceeded.The ideal candidate will have a strong background in customer service, with excellent...


  • Parkersburg, West Virginia, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is a leading provider of home healthcare services. As a skilled home nursing professional, you will play a vital role in delivering high-quality patient care in the comfort of our patients' homes.We are currently seeking a dedicated and compassionate private duty nurse to join our team in the Parkersburg, WV area. If you share our...


  • Parkersburg, West Virginia, United States Community Resources Inc. Full time

    Join Our Team as a Community Service SpecialistWe are seeking a dedicated and compassionate individual to fill the role of Community Service Specialist at Community Resources Inc. In this position, you will work closely with clients to provide case management and support services, helping them to overcome challenges and achieve their goals.Your key...


  • Parkersburg, West Virginia, United States Dollar Tree Full time

    Job DescriptionWe are looking for a detail-oriented and organized individual to join our team as a Sales Floor Associate. In this role, you will be responsible for managing cash registers, processing transactions, and maintaining store displays.About the RoleThe estimated salary for this position is $38,500 per year, based on experience and location. As a...


  • Parkersburg, West Virginia, United States MCI Careers Full time

    Job OverviewWe are seeking highly motivated individuals to join our team as Toll Service Associates. As a key member of our operations team, you will be responsible for providing exceptional customer service and support at our toll collection facilities.ResponsibilitiesAssist customers with new account setup, questions, and concernsProcess payments utilizing...


  • Parkersburg, West Virginia, United States Mass Markets Full time

    About the Role\We are seeking an experienced Customer Service Agent to join our team at Mass Markets. As a Customer Service Agent, you will be responsible for providing exceptional customer service and support to our clients.\Key Responsibilities:\\Respond to customer inquiries in a timely and professional manner\Resolve customer complaints and concerns...