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Concierge Ambassador

2 months ago

South Valley Stream, United States Bristal Assisted Living Full time
{"title": "Concierge Greeter", "description": "Make a Difference in Someone\u0027s Life

Are you looking for a career where you can make a positive impact on others? Do you thrive in a fast-paced environment where every interaction matters? The Bristal Assisted Living is seeking an experienced Concierge Greeter to create a warm and welcoming atmosphere for our residents and guests.

This is a unique opportunity to join a premier senior care organization that values its team members as individuals. You\u0027ll have the chance to enrich the lives of our residents and their families while advancing your own career.

As a Concierge Greeter, you\u0027ll be the first point of contact for our community, providing exceptional customer service and ensuring a seamless experience for all visitors. Your role will be essential in representing the personality of The Bristal, and we\u0027re looking for someone who embodies our core values of hospitality, compassion, and excellence.

Key Responsibilities:
  • Answer and redirect incoming calls with professionalism and positivity
  • Take accurate and courteous phone messages and respond to requests in a timely manner
  • Greet visitors warmly and complete information cards as needed
  • Respond to inquiries from residents, guests, and team members in a polite and timely fashion
  • Ensure all emergencies are handled promptly and appropriately
  • Keep the front desk sign-in/sign-out logs accurate and up-to-date
  • Perform basic computer data entry as needed
Requirements:
  • Clear and confident speaking voice, both in person and over the phone
  • Cheerful, upbeat, positive, and professional demeanor
  • Must be alert and attentive to details, situations, and emergencies
  • Strong but patient and pleasant communication skills
  • Familiarity with MS Office (Excel, Word, and Outlook) preferred
  • Able to communicate fluently in English, both orally and in written communications
  • Must always be respectful and polite to residents, guests, and fellow team members
  • Must be able to work a flexible schedule

New Jersey locations: Must have or be willing to get a COVID-19 vaccine, subject to legal accommodations

", "lang_code": "en-US"}