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Automated Systems Support Specialist

2 months ago


Tipp City, Ohio, United States WITRON Service America Full time
Job Overview

WITRON Service America is seeking a System Support Technician

We are in search of enthusiastic and driven professionals to enhance our Operations Team. As an essential contributor within our distribution center, you will oversee and manage a sophisticated automated material handling system, ensuring optimal performance and efficiency. If you excel in a dynamic setting and possess a knack for troubleshooting, this role is tailored for you.


Position Summary

The System Support Technician is expected to be a proactive and self-motivated individual, ready to demonstrate their capabilities in a technical support role. You will engage in the maintenance and operation of an automated material handling system. This position offers the opportunity for qualified candidates to explore and utilize various technologies in an innovative atmosphere.

Key Responsibilities

  • Manage operations in TCRA/HBW/SEB sections of the system.
  • Address and rectify faults in automated material handling equipment within a high-paced production setting.
  • Diagnose and resolve issues related to material flow within the system.
  • Maintain the system through effective management and clearing of products, packaging, and carrier materials.
  • Daily climbing tasks are required.

Qualifications & Experience

  • Prior experience with automation in a material handling environment.
  • Operational familiarity within the facility.

Skills & Competencies

  • Ability to collaborate effectively within a team.
  • Basic computer proficiency.
  • Practical mindset with a willingness to acquire new skills.
  • Commitment to continuous improvement.
  • Strong problem-solving skills and understanding of root causes.
  • Professional demeanor in high-pressure situations.
  • Effective verbal communication skills.

Work Schedule & Requirements

  • Willingness to work flexible shifts, including 1st and 2nd shifts, operating 7 days a week.

Physical Demands

  • Ability to work at heights.
  • Continuous walking, climbing, and standing.
  • Capability to lift, pull, and push up to 50 lbs.

Why Choose WITRON?

  • Innovative Environment: Engage with cutting-edge technology through WITRON's advanced automated material handling systems.
  • Opportunities for Growth: Contribute to operational excellence and continuous improvement with numerous career development pathways.
  • Comprehensive Benefits: WITRON values its employees, offering a supportive and rewarding workplace, including multiple bonus opportunities and extensive health benefits.

Become a part of WITRON and contribute to the evolution of automation logistics.

WITRON is proud to be an Equal Opportunity Employer, welcoming applicants from diverse backgrounds.

Job Posted by ApplicantPro