Customer Service Associate

3 days ago


Buena Park, California, United States Wal-Mart Stores , Inc. Full time

Company Overview
Wal-Mart Stores, Inc. is a leading retailer that values its customers above all else. Our stores are the face of the company, and our associates play a vital role in creating a positive shopping experience for every customer.

Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Front End Services associate. As a key member of our front-end team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized store environment.

Key Responsibilities
• Provide excellent customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
• Process transactions accurately and efficiently, handling cash, credit card payments, and mobile payments.
• Maintain a clean and organized store environment, including the front end, sales floor, and parking lot.
• Restock shelves, face merchandise, and maintain visual displays to ensure an attractive store appearance.
• Participate in inventory management, receiving, and stocking of merchandise.
• Collaborate with other associates to achieve sales goals and provide support during peak periods.

Benefits
• Competitive hourly rate of $16.00 to $26.00 per hour, based on experience and performance.
• Opportunities for annual or quarterly performance incentives.
• Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour for specific work performed, such as working evenings, weekends, or holidays.
• A comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase plan, and more.
• Paid time off, including vacation, sick leave, holidays, and family care leave.
• Access to education assistance programs, including tuition reimbursement and online courses.



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