Branch Manager

4 weeks ago

Okemos, Michigan, United States Horizon Bank Full time
Job Overview

A Branch Manager at Horizon Bank is responsible for overseeing all aspects of branch operation, including service, sales, personnel management, and risk management. This role requires developing and supporting new business opportunities across all business lines of the bank, adapting to changing business needs, and making timely, informed decisions that take into account the facts, goals, constraints, and risk.

Key Responsibilities
  1. Sales: Seek opportunities for growing all business lines of the bank to increase deposit and consumer loan balances. Assist in budget planning, communicate regularly with District Manager, and develop strategic initiatives to achieve goals.
  2. Personnel Management: Partner with Retail Management and District Manager to make hiring decisions, coordinate training with Branch Training for new hires, and lead team members to meet or exceed defined sales goals and service expectations.
  3. Service: Accountable for monitoring advisors' behaviors within the team to ensure professional and responsive delivery of service to customers. Maintain a professional appearance of the branch to ensure a welcoming and inviting atmosphere.
  4. Risk Management: Coach and educate advisors on potential risk exposure and mitigate risk with effective use of risk management tools. Conduct reviews of advisor behaviors and documentation to ensure adherence to internal controls.
Requirements
  • High School diploma or GED required; Bachelor's degree in finance or business preferred
  • 3+ years' management experience with supervision in retail or financial services; banking experience preferred
  • 3+ years' sales experience. Sales management preferred
Core Competencies
  • Results Driven
  • Organizational Agility
  • Manage & Measure Work
  • Strategic Agility
  • Manage Through Systems

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