Grill Master

4 weeks ago


Los Angeles, California, United States El Pollo Loco Full time
Job Summary

We are seeking a skilled and enthusiastic Grill Master to join our team at El Pollo Loco. As a key member of our kitchen staff, you will be responsible for preparing and cooking high-quality food items to meet the expectations of our customers.

Key Responsibilities
  • Prepare, marinate, season, cook, stock, and rotate chicken and other grilled proteins according to company standards.
  • Receive orders, cut cooked chicken, and arrange proteins for proper presentation on the plate or in the applicable packaging apparatus.
  • Monitor holding time for grilled proteins and take corrective actions when hold time expires or when product quality fails to meet company standards.
  • Maintain and ensure that all cooked proteins are at proper serving temperature.
  • Thaw and store all other raw proteins to projected needs.
  • Inspect chicken and other raw proteins for acceptable quality standards prior to marinating or grilling.
  • Clean and sanitize the entire work area, including all equipment, tools, storage containers, grills, and hoods.
  • Maintain proper quality and quantity levels of whole chicken and other meats cooking throughout the shift based on projections and actual business activity.
  • Diligently follow all food safety, food rotation, and sanitation policies and procedures to maintain a safe and healthy environment.
  • Assist on the hot and cold prep lines as needed.
  • Continuously strive to meet or exceed customer expectations and satisfaction.
  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
  • Assist in the training of new cooks.
  • Perform other duties as assigned by management to support restaurant operations.
Requirements
  • Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.
  • One or more years of previous restaurant cooking experience is preferred but not required.
  • Willingness to participate in cross-training opportunities to develop skills in other areas of the restaurant as needed.
  • Enthusiastic and positive demeanor, with a genuine passion for providing exceptional customer service.
  • Ability to work in a fast-paced environment while maintaining a positive attitude.
  • Strong communication, attention to detail, and organizational skills.
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility to work various shifts, including weekends and holidays.
  • Demonstrated reliability and punctuality, with a commitment to meeting scheduled work shifts and assignments.
  • Willingness to learn and adapt to changing procedures and protocols.
  • Commitment to upholding company values and standards of excellence in customer service.
Physical Demands
  • Regularly stands, talks, hears, uses close and distance vision, tastes, or smells.
  • Repetitively reaches, handles, feels, and/or grasps objects with hands.
  • Occasionally bends, stoops, kneels, crouches, and/or crawls.
  • May lift objects weighing up to 40 lbs.
  • Regularly exposed to noise, fumes, heat, burn hazards, and/or wet surfaces.
  • The position may be exposed to certain cleaning chemicals in the performance of their job.

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