Intake Support Specialist

1 week ago


Detroit Lakes, Minnesota, United States Mahube-Otwa Full time

Are you a motivated and detail-oriented individual looking for a new challenge?

About the Opportunity

Mahube-Otwa is seeking a highly skilled Intake Navigator to join our team As an Intake Navigator, you will be responsible for processing phone calls and walk-ins, scheduling appointments, completing intakes, and providing services to clients and households.

You will have strong organizational, clerical, data entry, computer, and communication skills, as well as a desire to work and make a positive impact in your community. Experience in customer service, call center, sales support, or service roles is desirable. Demonstrated skill in tact and diplomacy when dealing with the general public and staff is required.

Our Benefits
  • A competitive salary range of $21.70 - $22.45 per hour.
  • A dynamic and supportive work environment.
  • The opportunity to make a real difference in the lives of others.
Requirements

To be successful in this role, you will need:

  • A high school diploma (or equivalent) plus technical/vocational certificate and 1-3 years of related experience.
  • Effective oral and written communication skills, including the ability to express/exchange ideas and instructions to clients, the public, or other employees.
  • Good computer skills, including working with email, Internet, data entry, computer files, and databases.
  • Strong independent initiative and the ability to work effectively with limited supervision.


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