Service Desk Support Specialist
14 hours ago
Job Summary
The Service Desk Analyst I role at Adena Health System involves providing first-line support to patients and caregivers by directing calls to various locations. This position follows standard processes and documents calls related to answering service calls.
Key Responsibilities
- Directing calls to various locations
- Following standard processes
- Documenting calls related to answering service calls
Requirements
- Ability to provide first-line support
- Knowledge of standard processes
- Excellent communication skills
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