Optometric Assistant

{"title": "Clinical Specialist (CS)/Optometric Assistant", "description": "About the Role

We are seeking a charismatic and knowledgeable Clinical Specialist (CS)/Optometric Assistant to join our team at Visionworks. This role is the face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient.

The CS is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. They personally take the patient through the first steps of the Visionworks experience, ensuring their eye exam needs are met in a simple, human and bold way.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

What We Offer

At Visionworks, we offer a generous, competitive benefits package and exclusive employee discounts, including vision coverage, paid parental leave, bereavement leave, 401(k) savings plan, paid time off, milestone anniversary awards, medical and dental benefits for full-time employees, and more.

We are committed to fostering an environment where all are seen and heard equally, embracing Diversity, Equity and Inclusion (DE&I). Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.

", "lang_code": "en"}

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