Client Services Representative

2 days ago


Palo Alto, California, United States Pure Barre Palo Alto Full time
Job Description

The Barre Team Member is responsible for delivering exceptional customer experiences and promoting our services to existing and prospective clients. This includes conducting facility tours, establishing relationships, and identifying individual goals and needs. Our ideal candidate will possess excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment. Experience with POS software systems and a willingness to learn are also essential.

In addition to these key responsibilities, the Barre Team Member will be expected to maintain a high level of professionalism with customers and staff at all times. This includes emphasizing and enforcing Pure Barre objectives as a fitness provider, presenting available services and memberships, and developing selling skills. Running processes on ClubReady, processing accurate cash and credit card transactions, and attending training programs are also critical components of this role. Light cleaning and restocking supplies will also be required.

We offer a competitive salary range of $18-$20 per hour, with opportunities for growth and development. If you're passionate about fitness, customer service, and teamwork, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
* Conduct facility tours and establish relationships with clients
* Identify individual goals and needs, and promote relevant services
* Maintain a high level of professionalism with customers and staff at all times
* Emphasize and enforce Pure Barre objectives as a fitness provider
* Present available services and memberships to existing and prospective clients
* Develop selling skills and generate revenue
* Run processes on ClubReady and process accurate cash and credit card transactions
* Attend training programs and stay up-to-date with industry developments
* Perform light cleaning and restock supplies as needed

Requirements:
* High school diploma or equivalent required
* Authorization to work in the United States necessary
* Excellent communication and customer service skills required
* Ability to work effectively in a fast-paced environment
* Experience with POS software systems preferred
* Willingness to learn and take initiative

Benefits:
* Competitive salary range of $18-$20 per hour
* Opportunities for growth and development
* Professional and flexible work environment
* Discounts on retail and wholesale pricing
* Free unlimited Pure Barre membership

How to Apply:
* Please submit your application, including your resume and cover letter, to [insert contact information].
* We look forward to hearing from you and exploring how you can contribute to our team's success.

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