Order Processing and Shipping Associate
2 weeks ago
SLP Inc. is seeking a highly organized and detail-oriented Part Time Order Processing & Shipping Associate to join our team in Elgin. As a key member of our sales, marketing, and distribution hub, you will play a crucial role in ensuring the seamless delivery of our products to hospitals and customers across America.
Key Responsibilities:
- Process incoming orders efficiently, ensuring accurate entry into our order management system to maintain up-to-date records.
- Pick, pack, and fulfill orders accurately and in a timely fashion, ensuring our reputation for accurate, fast, and friendly service is maintained.
- Prepare shipping documentation, including packing lists, invoices, and use UPS and FedEx shipping programs to print shipping labels.
- Inspect outgoing shipments for accuracy and quality, resolving any discrepancies before dispatching them to customers.
- Assist with buyer communication related to order status, discrepancies, shipment tracking, and product availability in a professional and timely manner.
- Coordinate with the inventory team to verify stock levels, ensure FIFO inventory management, and allocate products for outgoing shipments promptly, ensuring that our delivery commitments are met.
- Assist with inventory needs when required, yearly inventory counts, restocking of inventory, and restocking of supplies as well as various back-office administrative duties.
- Keep a clean and organized workspace.
Requirements:
- Proficiency in Microsoft Office or ERP/WMS systems to accurately process customer orders from entry to fulfillment.
- Ability to work accurately, detail-oriented, and multitask to properly enter and communicate about orders received from customers, picking/fulfilling the order, preparing shipping documentation, and invoices, ensuring compliance with customer requirements.
- Demonstrate strong problem-solving skills and time management skills in addressing and resolving order discrepancies and shipment issues promptly.
- Maintain an organized work area, tracking stock levels, and restocking as necessary to meet customer demand.
- Lifting of up to 50lbs and restocking of inventory.
This position has flexible hours during the hours of operation (8:30am-4:30pm, Monday-Friday). Ideal candidates will be able to work around 25 hours per week during the hours of operation. Hourly pay, some vacation time included.
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