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Team Shift Supervisor
2 months ago
Are you ready to take the next step in your career? If you have a passion for mentoring and supporting others, we have an exciting opportunity for you at Jiffy Trip. We are currently seeking dedicated individuals to fill our Shift Leader roles across various locations.
Role Overview: The Shift Leader collaborates closely with the Store Manager and Assistant Manager to oversee daily operations, ensuring that tasks are completed efficiently, the store remains clean, and exceptional customer service is provided by the team during their shifts.
Key Responsibilities:
- Ensure compliance with all company policies and procedures, while guiding team members to do the same.
- Deliver outstanding service to every guest by fostering a welcoming environment, greeting each customer, and maintaining high standards of product knowledge.
- Oversee the completion of assigned tasks by both yourself and team members.
- Maintain cleanliness of the store by ensuring floors are properly cleaned and safety measures, such as wet floor signs, are utilized.
- Monitor restroom conditions, delegate cleaning tasks, and work alongside team members to keep the store tidy and well-stocked.
- Uphold merchandising standards, including display arrangements, signage, and inventory management.
- Report any equipment issues promptly to the appropriate personnel.
- Ensure the store meets Health Department Standards consistently.
- Demonstrate knowledge of equipment operation and safety protocols.
- Efficiently operate the Point of Sale system and ensure team members are trained accordingly.
- Assist the management team in planning and assigning shift responsibilities.
- Follow procedures for vendor check-ins.
- Encourage team participation in the Secret Shopper Program, aiming for high scores in customer interactions.
- Ensure compliance with policies regarding the sale of age-restricted items.
- Verify that all employees on shift possess valid licenses for selling alcohol.
Qualifications:
Education: A High School Diploma or General Equivalency Diploma (GED) is preferred.
Experience: Familiarity with health department regulations is advantageous. Previous experience with cash registers and credit card processing is preferred. Candidates must be capable of handling cash transactions effectively.
Working Environment: This position is situated in a retail setting, typically indoors within a controlled climate. The role often requires prolonged periods of standing and may involve irregular hours. Candidates should be prepared to lift or carry items weighing up to 50 pounds or more. There may also be exposure to various hazards, including equipment that could cause burns, extreme temperatures, dust, fumes, moving mechanical parts, and potential electrical conditions.