Shift Supervisor

24 hours ago


Providence, Rhode Island, United States Massage Envy Full time
Overview

Are you passionate about helping others achieve their wellness goals? At Massage Envy Providence, we're committed to delivering exceptional client experiences and growing our member base. As a Shift Supervisor, you'll play a key role in leading our team to success.

Perks & Pay:
  • Competitive hourly rate of $16-$19
  • Healthcare benefits, including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off retail discount

Qualified Candidates:
  • High school diploma or equivalent and previous sales and supervisory experience
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:
  • Open and close the location
  • Act as Manager on Duty in the absence of the General Manager
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:
  • Trained leadership that is invested in your success
  • Award programs, such as Sales Associate of the Year
  • A caring community that strives to celebrate individuality and share knowledge

If you're ready to join a growing community with experienced professionals who share your passion for helping others, we'd love to meet you.


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