Seasonal Retail Associate
1 week ago
We're seeking a Seasonal Retail Associate to join our team at Neiman Marcus Group Careers. As a key member of our sales team, you'll play a vital role in delivering exceptional client experiences during our busiest time of year.
Key Responsibilities- Welcome clients into our stores and departments, ensuring a seamless transition to our sales team.
- Work in various areas of the store based on business needs, providing excellent customer service and support.
- Process transactions efficiently and effectively, handling escalated issues with professionalism and poise.
- Demonstrate follow-up on client requests, questions, and needs, ensuring their satisfaction and loyalty.
- Support BOPIS and Curbside pickup, Alterations, and Fitting Room Experiences, working closely with our Operations team and Managers.
- Look for opportunities to enhance the client experience by introducing our services, such as Alterations, Personalization, Food or Beverage, package carry-out, or delivery.
- Minimum 1 year of experience in a customer-centric role, with a proven ability to sell products and services.
- Familiarity with and ability to use retail and mobile technologies.
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Financial Solutions, including Credit Union membership.
- NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands.
- NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in savings.
As one of the largest multi-brand luxury retailers in the U.S., we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.
We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We're committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us.
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