Customer Service Representative
7 days ago
The Front of House Team Member, Cashier's role at Pollo Campero is to create an unforgettable experience for customers by navigating them through our menu and ensuring they receive quality products.
Key Responsibilities:
- Greet new and repeat guests with a warm welcome.
- Develop in-depth knowledge of our menu to make informed meal recommendations.
- Verify each customer's order for accuracy and ensure timely delivery.
- Manage POS transactions and adhere to cash handling protocols.
- Efficiently operate the cash register and maintain accurate change.
- Collaborate with colleagues to meet customer needs.
- Foster a positive dining experience by providing excellent service.
- Follow safety guidelines and company policies at all times.
Requirements:
- High school diploma or equivalent required.
- Bilingual skills (English and Spanish) essential.
- Previous experience in retail or hospitality preferred.
- Ability to lift up to 50 pounds.
- Prolonged standing required.
- Flexible schedule to accommodate evenings, weekends, and holidays.
- Mandatory adherence to company grooming standards.
- American citizenship or authorization to work in the United States required.
Compensation:
Base hourly rate: $20.00
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