Parts Counter Specialist

2 weeks ago


Bel Air, Maryland, United States BOB BELL CHEVROLET OF BELAIR INC Full time
Job Summary: We are seeking an experienced Parts Counter Specialist to join our team at Bob Bell Chevrolet Bel Air. This role involves working with customers to determine their auto parts needs, recommending solutions, and ensuring timely delivery. If you have a passion for delivering exceptional customer experiences and possess strong problem-solving skills, we encourage you to apply.

About the Company:
Bob Bell Chevrolet Bel Air is a leading automotive dealership with a reputation for excellence. Our goal is to make every customer a customer for life. We strive to create a positive work environment that promotes employee growth and satisfaction.

Responsibilities:
• Greet customers promptly and obtain necessary information
• Determine and recommend needed auto parts based on age, mileage, and vehicle history
• Prepare complete and accurate estimates of cost for parts
• Establish follow-up times and monitor progress
• Verify final invoices reconcile with sold parts

Qualifications:
• Proven record of delivering exceptional customer satisfaction
• Past experience as a parts counter person or consultant
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

Benefits:
We offer a competitive salary of $45,000 - $65,000 per year, based on experience. Additional benefits include medical and prescription drug plans, health savings account eligibility, wellness program, CareFirst video visit eligibility, dental and vision plans, 401(k), disability and life insurance, and employee car purchase program. We value career progression and have a great company culture.

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