Slot Machine Technician

3 weeks ago


Waterloo, New York, United States Lago Resort & Casino LLC Full time
Job Title: Slot Technician

Job Summary:

The Slot Technician is responsible for ensuring the optimal performance of electronic gaming devices on the casino floor. This includes monitoring device activity, performing repairs and maintenance, and maintaining a clean and safe environment.

Key Responsibilities:

  • Monitor and maintain electronic gaming devices to ensure optimal performance
  • Perform repairs and maintenance on gaming machines and kiosks
  • Configure slot and video machines to meet manufacturer and regulatory specifications
  • Remove, move, install, and upgrade slot machines
  • Maintain an inventory of parts for gaming machines
  • Track and record slot machine malfunctions and repairs
  • Notify shift supervisors of irregularities in customer play
  • Ensure a clean and safe environment on the casino floor

Requirements:

  • High school diploma or equivalent required; associate's degree in electronics or related field preferred
  • Minimum two years' experience as a Slot Technician/Bench Technician with A+ certification preferred
  • Excellent PC skills and working knowledge of word processors and spreadsheets
  • Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, business periodicals, instructions, and correspondence/memos
  • Maintain confidential information

Working Conditions:

  • Must be physically mobile with reasonable accommodations, including ability to push, pull, carry, and lift up to 75 lbs.
  • Must be able to stand and walk for extended periods of time

Compliance Responsibilities:

  • Attend required training sessions offered by the casino
  • Obtain required licenses
  • Perform duties in compliance with local laws and regulations
  • Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
  • Have knowledge of the Property's programs to address problem gambling
  • Consult with appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with state regulations and Systems of Internal Controls
  • Take appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to appropriate levels of management
  • Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of


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