Sportsbook Assistant
3 weeks ago
We are seeking a highly motivated and experienced Retail Sports Betting Representative to join our team at Hard Rock International. As a key member of our sportsbook team, you will be responsible for providing exceptional customer service and support to our patrons.
About the Role:
- You will work in a fast-paced environment, handling customer inquiries and resolving issues in a timely and professional manner.
- You will be responsible for maintaining accurate records and processing transactions efficiently.
- You will provide education and promotion of our sports related products and wager types to customers.
- You will collaborate with your colleagues to achieve sales targets and drive business growth.
Requirements:
- You must have a High School diploma or equivalent.
- You should have experience in the casino industry, preferably in sports book operations.
- You must be able to obtain and maintain all necessary licenses and certifications.
- You must pass a background check and drug screening.
- You must be 21 years old or older.
What We Offer:
- A competitive salary of $45,000 - $60,000 per year.
- The opportunity to work in a dynamic and fast-paced environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
-
Sportsbook Customer Service Representative
6 days ago
Gary, Indiana, United States Hard Rock International Full timeJob SummaryThis role will report to the Sportsbook Supervisor and be responsible for providing professional, accurate and timely assistance to customers interacting with the Retail and Online Sportsbook and its related products.The ideal candidate will have experience in a casino environment and knowledge of online and/or brick and mortar casino and sports...
-
Customer Experience Specialist
6 days ago
Gary, Indiana, United States Hard Rock International Full timeAbout the TeamOur team is dedicated to providing exceptional customer experiences and exceeding customer satisfaction expectations. As a Sportsbook Customer Service Representative, you will play a critical role in achieving this goal by providing professional, accurate and timely assistance to our customers.As a successful candidate, you will have experience...
-
HOST - SPORTSBOOK (Part-Time)
2 months ago
Gary, United States Hard Rock International Full timeOverview: POSITION SUMMARY: This role will report to the Sportsbook Supervisor and be responsible for working within a team to exceed customer satisfaction expectations and enhancing the player experience by providing professional, accurate and timely assistance for all matters related to the players interaction with the Retail and Online Sportsbook and its...