Claims Examiner

We are seeking a skilled Claims Examiner to join our team at Chubb. As a Claims Examiner, you will be responsible for analyzing first reports, evaluating contract language, and identifying coverage issues. You will also be expected to develop and maintain strong business relationships with internal and external customers.

• Analyze first reports and promptly contact insured/claimants
• Evaluate contract language and identify coverage issues
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
• Maintain an active file diary to move file toward resolution
• Establish accurate and timely reserves
• Recognize and pursue recovery
• Adhere to all statutory and regulatory fair claims practices
• Recognize and identify potential fraudulent claims
• Effectively manage the use, work product and expenses of outside vendors
• Effectively evaluate claim facts and negotiate claim settlements
• Develop and maintain strong business relationships with internal and external customers
• Serve as a technical resource to lesser experienced Adjusters on the team
• Successfully contribute to the development and delivery of the team's goals, objectives and results
• Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs

• Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations
• Ability to work effectively in teams and with a wide variety of people
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent skills in the areas of:
  • Customer service
  • Investigation techniques
  • Organization
  • Time management and the ability to multi-task
  • Verbal and written communication
  • Negotiation and reserving
  • Innovative thinking
• Bachelor's Degree or equivalent experience required
• Minimum two years of claims adjusting experience required
• Claims Adjusting Licensure

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.