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Junior Systems Administrator

2 months ago

Gaston, North Carolina, United States Gaston County, NC Full time
Salary: $43.18 Hourly

Location: Gaston County Administration Building, NC

Job Type: Full-Time

Job Number: 995

Department: INFORMATION TECHNOLOGY

FLSA: Exempt

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.

As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.
Position Overview

The Junior Systems Administrator is tasked with executing all assigned initiatives related to the deployment, monitoring, upgrading, and support of all data center and virtual components, which include servers, storage, operating systems, security, compute, and both public and private cloud environments. As an entry-level analyst, the candidate will adhere to established policies and procedures for best practices, problem identification, and remediation, cataloging results.
Key Responsibilities

The responsibilities listed below are not exhaustive but are considered essential for the role.
  • Conduct Active Directory (AD) tasks including user, server, and system validations, creations, and modifications. Manage all AD integration actions necessary for authentication of various types. Maintain and adjust solutions such as DHCP, domain trusts, certificate authorities, group policies, and DNS as required.
  • Provide Tier 3 support for the county's Data Center, Virtual platforms (both server and client), enterprise directories, Cloud Storage, messaging environment, and backup/recovery processes.
  • Ensure that corrective and preventative measures are implemented on existing systems to minimize the likelihood of problem recurrence. Maintain data center hardware and software at or above minimal viable standards.
  • Collaborate with the Data Center Manager and colleagues on services including file server solutions, value-added solution providers, virtualization practitioners, and backup/recovery efforts.
  • Engage with internal staff, vendors, and other stakeholders to deliver technical solutions to business challenges. Build strong relationships with our vendors and with the departments we support.
  • Work closely with the Data Center Manager and optionally with IT Management peers and/or IT Leadership to adhere to timetables, resources, and training.
  • Participate in invitation-only meetings with colleagues and management to facilitate departmental integration and sharing of common information to enhance productivity and efficiency.
  • Responsible for complying with the Gaston County IT Business Continuity Plan, Incident Response Plan, and Disaster Recovery Plans.
  • Foster a professional team atmosphere at work.
  • Attend training classes/seminars and apply knowledge gained to enhance job performance.
  • Perform other duties as assigned.
Minimum Qualifications

Graduation from an accredited two or four-year college or university and two or more years of experience in data center and virtualization administration.

Working knowledge of networks with the ability to troubleshoot technologies (locally and remotely) such as Active Directory, Microsoft 365/Office 365, TCP/IP, DHCP, and DNS.

Understanding of various Virtual machine (VM) technologies including AHV, Citrix & VMWare. Familiarity with SAN solutions and related compute, memory, network, & software requirements.

Ability to understand concepts of cloud-based repositories including AWS, Wasabi, and Azure.

Will consider any combination of education and experience that meets the desirable knowledge, skills, and abilities. (Applicable job experience can be substituted for education.)

Graduation from an accredited two- or four-year college or university with a degree in Information Technology and three years of experience in data center and virtualization administration preferred.

Preferred certifications in Microsoft Azure/Entra or related technical solutions.

Possession of a valid vehicle operating permit is required prior to operating County or private vehicles on County business. Compliance is also required with departmental safety rules and general safety rules described in the employee handbook.

Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Also, the job requires the physical capacity to lift and/or carry objects weighing up to fifty pounds and is subject to the minimum hazardous conditions of a normal office environment.
Knowledge, Abilities and Skills:

Exemplary administration skills - strong written and oral delivery tailored to different audiences; focused; prioritizes tasks well; leverages appointed software and tools to produce useful output.

Communicating on multiple tiers, translating technical jargon into easy-to-understand language per the audience.

Adheres to team, department, and organizational objectives; reinforces trust through accountability.

Accelerated decision-making skills - analytical; assimilates and visualizes data delivery for optimal outcome, drawing accurate correlations.

Acknowledges our customer(s) and said relationships as IT's top priority while maintaining work ethic as a personal priority.

Self-motivated; exceptional character; optimal integrity; dependable; timely in efforts.

Identifies a need, evaluates system requirements, investigates options, and presents alternative solutions.

Additional Information

Minimally qualified applicants will be brought in at 25% of the salary range: $29.84/hr.

The candidates selected must undergo a criminal background check and pass a drug screening test prior to employment.

At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.

We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.

Gaston County will not sponsor applicants for work visas.

Full-Time employees are eligible for the total compensation package which includes:
  • Health, Dental and Vision Insurance
  • Life Insurance
  • Flexible Spending Accounts
  • Retirement Savings Plans
    • Pension
    • 401K (with 5% county contribution annually)
Flexible Work Schedules Professional Development Opportunities Discounted YMCA Membership Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:
  • Pro-Rated Sick and Annual Leave
  • Professional Development Opportunities
  • Local Government Retirement Plan
  • Employee Assistance Program
Half-Time employees are not eligible for benefits.
To learn more details about the many benefits we provide view our

Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you.