End-User Computing Expert
1 week ago
Join our team as an End-User Computing Expert and contribute to delivering exceptional technical support and services to our clients. This role involves working in a fast-paced environment, providing support to client-identified VIPs, and responding to change management requests.
**Key Responsibilities:**
- Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment.
- Provides support to client-identified VIPs and responds to change management requests.
- Installs new PC equipment, provides desk-side support, and performs IMAC activities.
- Displays outstanding technical and professional service skills at all times.
**Requirements:**
- Tech school certification or equivalent of 2-4 years of relevant experience.
- Certifications and/or qualifications: Maintain OEM certifications as directed by Management.
- Knowledge of relevant software and hardware systems.
- Understanding of ITIL methodologies.
**Salary and Benefits:**
- A competitive salary starting at $20.50 per hour.
- Health, dental, vision, and 401k benefits.
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