End-User Computing Expert

1 week ago


Aurora, Colorado, United States BC Tech Pro Full time
BC Tech Pro Job Description
Join our team as an End-User Computing Expert and contribute to delivering exceptional technical support and services to our clients. This role involves working in a fast-paced environment, providing support to client-identified VIPs, and responding to change management requests.

**Key Responsibilities:**
  • Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment.
  • Provides support to client-identified VIPs and responds to change management requests.
  • Installs new PC equipment, provides desk-side support, and performs IMAC activities.
  • Displays outstanding technical and professional service skills at all times.

**Requirements:**
  • Tech school certification or equivalent of 2-4 years of relevant experience.
  • Certifications and/or qualifications: Maintain OEM certifications as directed by Management.
  • Knowledge of relevant software and hardware systems.
  • Understanding of ITIL methodologies.

**Salary and Benefits:**
  • A competitive salary starting at $20.50 per hour.
  • Health, dental, vision, and 401k benefits.


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