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Member Service Representative

1 month ago

West Mifflin, Pennsylvania, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team. As a Cart Attendant - Member Experience, you will play a critical role in ensuring our members have a positive and seamless shopping experience.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Ensure the parking lot is well-maintained, including retrieving carts and flatbeds, and assisting members with their purchases.
  • Assist members with their club pick-up orders, including contacting them to notify of delayed pickup times and offering alternative product options.
  • Maintain a clean and safe shopping environment, adhering to company policies and procedures.
  • Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for members.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage range of $16.00 to $23.00.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A 401(k) plan with company match.
  • Paid time off and holidays.