Sales Associate

3 weeks ago

Baytown, Texas, United States Knitwell Group Full time
About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our mission is to provide high-quality, fashionable clothing that makes women feel confident and beautiful. We believe in the power of clothes to create confidence and self-expression, and we're committed to creating a welcoming and inclusive community for all our customers and associates.

Stylist Overview

As a Sales Associate at Lane Bryant, you will be responsible for providing exceptional customer service and sales experiences to our clients. You will be expected to:

  • Embody our inclusive culture and demonstrate Lane Selling behaviors to provide outstanding client experiences.
  • Contribute to the achievement of company goals, including financial objectives, client experience, operational controls, asset protection, safety, and merchandise presentation.
We Value Our People

We believe in investing in the growth and development of our associates, and we're committed to creating a positive and supportive work environment. As a Sales Associate, you will have the opportunity to:

  • Actively invest in your personal growth and development.
  • Demonstrate respect and openness for differing ideas, opinions, and backgrounds.
  • Act with a high degree of integrity and care for your coworkers and clients.
We Love Our Customer

We're passionate about providing exceptional customer service and creating a welcoming and inclusive environment for all our clients. As a Sales Associate, you will be expected to:

  • Embody selling, incentive, and product knowledge techniques for success.
  • Represent Lane Bryant by adhering to our Dress Your Best guidelines.
  • Consistently exceed client expectations through Lane Selling.
  • Effectively handle multiple clients and projects.
We Win As A Team

We believe in the power of teamwork and collaboration to achieve our goals. As a Sales Associate, you will be expected to:

  • Communicate and collaborate with positive intent.
  • Support client experience throughout all touch points.
  • Support and execute floor-sets; maintain visual brand standards.
  • Ensure opening and closing checklist tasks are completed daily.
  • Support Asset Protection efforts to prevent shrink and ensure safety.
  • Report to work as scheduled; record all time worked accurately by using our time and attendance system; remain flexible to the needs of the business.
  • All other duties as assigned by Store, District, or Regional Leaders.
We Take Action and Own Our Results

We believe in taking ownership of our actions and results, and we're committed to delivering exceptional outcomes. As a Sales Associate, you will be expected to:

  • Follow through on what must be done to deliver outcomes and meet expectations.
  • Take responsibility for decisions made to execute your work and results.
  • Contribute to a high-performing culture by delivering the best.
  • Drive store goals with each segment.
  • Create everlasting connections with clients by offering credit rewards programs and Lane Personal Styling appointments.
We Innovate and Learn Fast

We believe in embracing change and innovation to stay ahead of the curve. As a Sales Associate, you will be expected to:

  • Pursue innovative solutions that bring originality to the organization.
  • Embrace change; support a test and learn culture.
  • Contribute to an environment that promotes taking risk and out-of-the-box thinking.
Qualifications

We're looking for candidates with strong communication and customer service skills, as well as:

  • Specialty selling/retail experience preferred.
  • Technology proficiency.
  • A flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
  • The ability to read, write, and communicate in English; other languages desirable.
Physical Demands

The position requires:

  • Constant movement throughout the store to assist customers, retrieve merchandise, complete floor sets, unpack and replenish stock, and complete other tasks.
  • Frequent operation of a computerized register system.
  • Adjusting or moving objects (garment racks, mannequins, etc.) or merchandise weighing up to 25 pounds in all directions on a frequent basis.
  • Occasional adjustment or movement of objects or merchandise weighing as much as 50 pounds in all directions with assistance as available.
  • Retrieving merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing an 8-foot ladder.
  • Constant interaction with and assistance of coworkers and clients and other members of the public.

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