Merchandise Associate

3 weeks ago


Methuen, Massachusetts, United States Marshalls Full time
Job Title: Merchandise Associate

Join the Marshalls team as a Merchandise Associate and be part of a dynamic and fast-paced retail environment. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities:
  • Provide excellent customer service, engaging with all customers and embodying customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all operational, merchandise, and loss prevention standards.
  • Process customer purchases and returns accurately, counting change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs to customers.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
Requirements:
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
Benefits:

Marshalls offers a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.



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