IT Systems Specialist

3 weeks ago


El Dorado, Kansas, United States Network Computer Solutions Full time
Job Description

Network Computer Solutions empowers organizations by delivering cutting-edge IT solutions.

Job Overview

We are seeking a skilled IT Technician to join our team. As an IT Technician, you will be responsible for installing, maintaining, and repairing computers and networks. You must be well-versed in computer systems and network functions. This role involves monitoring the organization's and client's networks for security breaches and investigating when they occur. You will also use and maintain software, such as firewalls and data encryption programs, to protect sensitive information. Additionally, you will check for vulnerabilities in computer and network systems.

Responsibilities:
  • Establish and maintain positive relationships with clients.
  • Analyze problems and work through details to reach comprehensive solutions in a timely manner.
  • Document client configurations, issues, and resolutions in detail.
  • Provide quality support to coworkers and clients through various methods.
  • Recommend equipment, services, software, and solutions to increase client efficiency.
  • Maintain a prioritized schedule to effectively utilize the workday.
  • Develop and implement comprehensive solutions that benefit clients.
  • Protect and preserve personal and occupational information encountered during employment.
Qualifications & Experience:
  • One of the following:
  • At least 2 years' experience in an IT support role.
  • A 2-year technical degree or a Bachelor's degree in a related field with strong background in server management and networking protocols.
  • Ability to work in a team environment.
  • Exceptional trouble-shooting skills.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills.
  • A clear driving record.
  • Ability to climb an 8-foot ladder.
  • Ability to lift 50 pounds without assistance.
  • Punctuality.

This position is primarily remote, but you will be required to go onsite occasionally.



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