Assistant General Manager

7 days ago


Nashua, New Hampshire, United States Smoothie King Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Smoothie King. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Foster a positive and productive work environment, promoting open communication and team member involvement in decision-making processes.
  • Ensure that our guests' needs are met by providing high-quality smoothies and excellent customer service.
  • Assist in the recruitment, hiring, training, and development of a high-performing staff.
  • Manage staff scheduling, ensuring adequate coverage and minimizing labor costs.
  • Ensure compliance with food safety guidelines, store appearance, and cleanliness standards.
  • Assist with the maintenance and upkeep of the store, including ordering supplies and managing inventory.
  • Provide exceptional customer service, responding to guest complaints and concerns in a professional and courteous manner.
  • Collaborate with the General Manager to achieve sales goals, manage expenses, and maintain a positive store image.
Requirements
  • Superior customer service skills, with a focus on providing exceptional guest experiences.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic computer knowledge, including Microsoft Word, Excel, and POS functionality.
  • Ability to stand for long periods, lift up to 55 pounds, and move boxes throughout the store.
  • Ability to operate a blender and POS cashier system.
  • Ability to communicate effectively with guests, team members, and management.
  • Ability to work a flexible schedule, including weekends and holidays.
Benefits
  • Competitive hourly rate: $14.50 per hour.
  • Tips and incentives for exceptional performance.
  • Flexible scheduling and paid vacation time.
  • Employee discounts on retail items and free smoothies during each shift.
  • Opportunities for growth and advancement within the company.
What We Offer

At Smoothie King, we are committed to helping people live healthier lives through nutrition. We offer a fun and energetic work environment, with opportunities for growth and advancement. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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